Refund Policy — 7-Day Money-Back Guarantee

IPTV Thailand is committed to your satisfaction. We offer a straightforward refund policy so you can subscribe with complete confidence.

💯 7-Day Money-Back Guarantee

If you are not completely satisfied with IPTV Thailand within the first 7 days of your subscription, contact us for a full refund — no questions asked.

1. Eligibility for Refund

You are eligible for a full refund if:

  • You contact us within 7 days of your subscription start date
  • You have not violated our Terms and Conditions
  • Your account has not been suspended for abuse
  • This is your first subscription with IPTV Thailand (not applicable to renewals)

2. Non-Refundable Situations

Refunds will not be issued in the following circumstances:

  • More than 7 days have passed since subscription activation
  • The subscription was purchased as part of a special promotion or discount
  • Account was suspended due to Terms of Service violations
  • Credentials were shared with third parties (reselling)
  • The service worked correctly but did not include specific channels you wanted (please use our free trial to test before subscribing)

3. How to Request a Refund

To request a refund, contact us within 7 days:

Please include your subscription details (date of purchase, plan type) in your refund request. Refunds are typically processed within 3-5 business days.

4. Partial Refunds

For subscriptions longer than 1 month where the 7-day window has passed but significant service issues occurred, we may offer a partial refund or account credit at our discretion. Contact us to discuss your situation.

5. Free Trial First

We strongly recommend taking advantage of our free 24-hour trial before subscribing. This allows you to fully test our service — channel quality, stream stability, device compatibility — before making any payment. Contact us via WhatsApp to request your free trial.

6. Contact

For refund requests or questions: tv@keviniptv.me | WhatsApp: +447916998604