Privacy Policy

Last updated: May 2, 2026. This policy explains how IPTV Thailand collects, uses, and protects your information.

1. Information We Collect

When you use IPTV Thailand services or contact us, we may collect the following information:

  • Email address (when you place an order or contact us)
  • WhatsApp number (when you contact us via WhatsApp)
  • Device information (operating system, device type) for technical support
  • IP address (for service delivery and anti-abuse measures)
  • Payment information (processed securely; we do not store card details)

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your IPTV subscription order
  • Deliver your IPTV credentials (M3U URL or Xtream Codes)
  • Provide customer support and technical assistance
  • Send service updates and renewal reminders
  • Improve our service and website
  • Prevent fraud and abuse of our service

3. Data Storage & Security

We take data security seriously. Your personal information is stored securely and is never sold to third parties. We use industry-standard encryption for all data transmission. Access to your data is restricted to essential personnel only.

4. Third-Party Services

Our website uses the following third-party services that may collect data:

  • Google Fonts: Font delivery (may collect usage data)
  • Cloudflare: Website hosting and CDN (privacy policy: cloudflare.com/privacy)
  • WhatsApp: Customer communication (Meta privacy policy applies)

5. Cookies

Our website uses minimal cookies strictly necessary for website functionality. We do not use advertising or tracking cookies. By using our website, you consent to the use of these essential cookies.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Withdraw consent for data processing at any time
  • Lodge a complaint with a data protection authority

To exercise these rights, contact us at tv@keviniptv.me.

7. Data Retention

We retain your data for the duration of your subscription and for a reasonable period afterward for legitimate business purposes. You may request deletion of your data at any time after your subscription ends.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at tv@keviniptv.me or via WhatsApp at +447916998604.

9. Changes to This Policy

We may update this Privacy Policy periodically. The date at the top of this page indicates when it was last updated. Continued use of our services constitutes acceptance of any changes.